Terms of service
Terms & Conditions
Last updated: 12/14/2025
Welcome to CS THEORY. By accessing or using our website, products, or services, you agree to be bound by the following Terms & Conditions. Please read them carefully before making a purchase.
1. General
By using this website and purchasing from CS THEORY, you confirm that you are at least the age of majority in your state or country, or that you have permission from a parent or legal guardian. We reserve the right to refuse service to anyone for any reason at any time.
2. Products & Use
All CS THEORY products are intended for external use only. Our hair styling products are designed for cosmetic purposes and are not intended to diagnose, treat, cure, or prevent any medical condition.
Results may vary depending on hair type, styling method, and individual use. We are not responsible for misuse of products or failure to follow usage instructions.
3. Orders & Payments
All prices are listed in USD unless otherwise stated. We reserve the right to change prices, discounts, or promotions at any time without notice.
By placing an order, you agree that:
-All billing and shipping information provided is accurate and complete
-You are authorized to use the selected payment method
Orders may be canceled or limited at our discretion, including cases of suspected fraud or abuse.
4. Shipping & Delivery
We aim to process and ship orders as quickly as possible. Shipping times provided are estimates and not guaranteed.
CS THEORY is not responsible for delays caused by carriers, weather conditions, customs, or incorrect shipping information provided by the customer.
Once an order has been shipped, responsibility for the package transfers to the carrier.
5. Returns & Refunds
Our Return & Refund Policy is incorporated into these Terms. Please refer to the full policy on our website for eligibility, timeframes, and instructions.
We reserve the right to deny refunds or returns that do not meet the stated conditions.
6. Damaged or Incorrect Orders
If your order arrives damaged, defective, or incorrect, please contact us immediately at info@cstheory.com with your order number and photos of the issue. We will work with you to resolve the problem as quickly as possible.
7. Intellectual Property
All content on this website — including logos, branding, product names, images, videos, and written content — is the property of CS THEORY and may not be copied, reproduced, or used without written permission.
Unauthorized use of our intellectual property may result in legal action.
8. User Conduct
You agree not to use our website for any unlawful purpose or in a way that could harm CS THEORY, its customers, or its reputation. This includes attempting to gain unauthorized access to systems, posting false information, or abusing promotions.
9. Limitation of Liability
To the fullest extent permitted by law, CS THEORY shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
Our total liability for any claim related to a product or service shall not exceed the amount paid for the product.
10. Indemnification
You agree to indemnify and hold harmless CS THEORY from any claims, damages, losses, or expenses arising from your misuse of our products or violation of these Terms.
11. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time. Changes will take effect immediately upon posting on the website. Continued use of the site constitutes acceptance of the updated terms.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of the United States and the state in which CS THEORY operates, without regard to conflict of law principles.
13. Contact Information
If you have any questions about these Terms & Conditions, please contact us at:
